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contact us

Call us
01239 614 122

For help with an order
customerservice@howies.co.uk
returns@howies.co.uk

If you need information
info@howies.co.uk

To complain or send us something nice
info@howies.co.uk
happy@howies.co.uk

To contact our shop
cardiganshop@howies.co.uk

If your shop wants to stock howies
james@howies.co.uk

If you’re a journalist and you want some background on howies
press@howies.co.uk

howies Ltd
Bath House Road
Cardigan
SA43 1JY

howies is a small company owned and run by its employees. We like being small and we intend to stay that way, because we think there are enough egomaniacs and big corporations out there already.

So if you like what we do and know one person who might like us too, then ask them to contact us on friendo@howies.co.uk

We'll give them a nice little free gift with their first order and also send one to you as a thank you for helping us along the path of not being a big company.

And if you're not already on our mailing list yourself, you can sign up here.

Standard delivery £4.00
If your item is in stock, we will do our best to despatch your order the day you place it. In busy times it may take us a little bit longer. Your order will be sent on a tracked delivery. This service should take between 2-5 working days and a signature will be required in the majority of cases when you receive your parcel.

If you know you are usually out when the postman calls, you can ask us to send your parcel to a different address when you place your order.

Next day delivery £6.00
Available for orders placed before 1pm. Orders placed Monday – Thursday will be delivered the next day.

Orders placed on Friday will be delivered the following Monday. We also offer Saturday delivery for orders placed before 1pm on Friday the cost is £10.00

Not applicable for Highlands, Islands and outlying areas, where delivery will be 2 – 3 working days.

Overseas orders (credit card only)

Standard Delivery 
(Up to 14 working days)

Europe - £6.50 (free over £75)
Rest of World - £10.00 (free over £75)

Please note that for overseas orders we are only able to deliver to your billing address.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT.

If your order is being delivered to a country within the European Union then your bill will include VAT.

How to return or exchange an item
You do not have to pay to return an item, there is a freepost returns address sticker in with your order (except items bought in sales or discount promotions). Please use this sticker to return your parcel. Don’t forget to fill in the reverse side of the invoice to tell us why you are returning your goods, so we can quickly put things right.

And please ensure that you use the proof of posting card (also enclosed with your order) at the Post Office when you send your goods back. This is your insurance if it gets lost or damaged in the post.

You have up to 3 months to decide whether or not to keep your item(s). Items bought online cannot be returned to any of our shops...

Please note: Sale and discounted items work slightly differently. You can still return your item for any reason, of course, but you must post it back to us within 7 working days (14 working days for international customers). There are no free returns on sale items, discounted items or international orders.

If your order is not eligible for free returns, please post it to:
howies Ltd
Bath House Road
Cardigan SA43 1JY

What if I live outside the UK?
For orders returned from outside the UK, you must cover the return postage costs yourself. Don’t forget to fill in the reverse side of the invoice to tell us why you are returning your goods, so we can quickly put things right. And please ensure that you use the proof of posting card (also enclosed with your order) at the Post Office when you send your goods back. This is your insurance if it gets lost or damaged in the post.

You have up to 3 months to decide whether or not to keep your item(s). Items bought online cannot be returned to any of our shops.

Can I speak to someone about a return?
Call us on: 01239 61 41 22
or email us: returns@howies.co.uk

See our full Terms & Conditions.

All men's trousers come in the same lengths:
Regular length - 32" inseam
Long length - 34" inseam
Some of our legwear also comes in a short length, which is a 30" inseam


All women's trousers come in:
Regular length - 31" inseam
Long length - 33" inseam

If you have any queries, please call us on 01239 614 122

Men's standard sizes

 SMLXL
to fit
chest
34-36"
86-92cm
36-38"
92-97cm
39-41"
99-104cm
41-43"
104-109cm
to fit
waist
30"
76cm
32"
82cm
34"
86cm
36"
92cm

Women's standard sizes

 8 / XS10 / S12 / M14 / L
to fit
chest
32"
81cm
34"
86cm
36"
91cm
38"
97cm
to fit
waist
26"
66cm
28"
71cm
30"
76cm
32"
82cm

Our Shop

We only have one shop and it's on the
high street in Cardigan.

It sells the same stuff as we do on the website, as well as samples, one-off prototypes and other rarities.

So if you prefer to see things in person and try them on, then pop in and see us if you're in the area.

Bring cake.

The shop address is:
howies, 52 Pendre, Cardigan SA43 1JS

Phone
01239 614 037

Email
cardiganshop@howies.co.uk

Opening hours
Monday to Saturday 10am-ish to 5pm-ish

This page lays out the howies Terms and Conditions of Trade & Terms and Conditions of Use. It basically explains how your order will be dealt with, your rights and our duty to you.

It is important that you read, understand and agree to this lot before ordering from us. Because by ordering from howies you agree to be bound by these terms. Phew.

Our Privacy Policy explains how information about yourself which you have provided us with may be used.

It may seem like a load of boring mumbo-jumbo, but it's important that you read, understand and consent to the use of your data by howies in accordance with this Privacy Policy.

(You might want to put the kettle on before you start.)

Cookies are the small pieces of data that websites send to your browser in order to make web browsing easier and quicker for you. Cookies are also how Americans refer to biscuits. And what they call 'biscuits', we refer to as 'scones'. Very confusing...

At howies we have always used cookies to make our site work as efficiently as possible for our customers. We also use them to get an idea of how many visits our site is attracting - which, for an online business, is valuable information we use to make improvements to the inner workings of our site.

It's always good to understand who knows what about you and what they are doing with this information. All websites should be open about how they use cookies, so this page explains which cookies howies use, what we do with them and why.